Scrapheap Challenge
I managed to scavenge a bin bag full of the kids toys to act as metaphors for database, rewards, recruitment, retention etc. - the component parts of a loyalty programme. Looking forward to going into Gil's CRM lecture on Friday to run a Scrapheap Challenge. I managed to find a great powerpoint digital countdown clock to put up on screen while they do it too - another idea from Doreen's powerpoint training session.
I know Gil is looking forward to this session but keeps joking that she hopes Peter doesn't see all the boxes of toys. I'm not sure how seriously to take it... from what I know of Peter, I think he'd love it...
Peer Observations
Gil and Sally have agreed to do peer observations for my PGCTHE.
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